FAQ: How do I file a claim?
Filing a maintenance or breakdown claim with Endurance is easy!
1. Take immediate action to prevent further damage and get your vehicle to a licensed repair facility. Call Endurance Customer Service at (866) 432-4443 o visitar el RepairPal Partner Network to find a repair shop near you. If your vehicle service contract includes maintenance coverage, follow a similar process as outlined below.
2. Have the shop service manager obtain authorization from your contract administrator (in this case, Endurance) before proceeding with any repairs or maintenance.
3. Discuss what is covered under your auto protection plan with the shop’s service manager and have them complete your claim.
4. Pay any applicable deductible, which will depend on the terms of your contract, and keep all documentation during this time.
5. Sit back and relax while your car gets repaired, then pick it up!
You can also find the steps to file a claim in your Endurance contract. Access your full contract and terms on the Aplicación móvil Endurance.
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