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Call 866-678-4172Best practices for filing a maintenance or breakdown claim with Endurance include:
1. Take immediate action to prevent further damage and bring your vehicle to a licensed repair facility. Call Endurance Customer Service at (866) 432-4443 or visit the RepairPal Certified shop network to find a location. If your vehicle service contract includes maintenance coverage, follow a similar process as outlined below.
2. Have the shop obtain authorization from your contract administrator (in this case, Endurance) before moving forward on any repairs or maintenance.
3. Authorize “tear-down and inspection” with the shop, if needed, for the repairs. This will allow the repair facility to determine the cause and cost.
4. Review what will be covered with the shop’s service manager and have them complete your claim.
5. Pay any applicable deductible (which will depend on the terms of your vehicle service contract) and keep all documentation during this time.
7. Sit back and relax while your car gets repaired, then pick it up!
You can also find the steps to file a claim in your Endurance contract. Access your full contract and terms on the Endurance Mobile app.
Answers about your coverage, benefits, what sets Endurance apart and whether our plans are covered by insurance.
Everything you need to know about our easy filing process: when to file a claim, how to file a claim and what happens next.
Information on the importance of an extended auto warranty and answers about mechanical breakdown insurance.
Insights on plan pricing, how to get a free quote, how long your quote will last, what will be covered and where to ask for help.
A deeper understanding of your contract including when to use it, how to view it online, and where to go with questions.
Top answers on how to update billing information, where to see your bill, when your payments are due and where to go with billing questions.
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By clicking the button, you consent to Endurance using automated technology to call, email, and text you using the contact info above, including your wireless number, if provided, regarding auto protection or, in California, mechanical breakdown insurance. You also agree to the Endurance Privacy Policy and Terms and Conditions. Consent is not a condition of purchase, and you can withdraw consent at any time. Message and data rates may apply.
Speak with a vehicle protection plan specialist and get $300 off any new contract instantly.
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By clicking the button, you consent to Endurance using automated technology to call, email, and text you using the contact info above, including your wireless number, if provided, regarding auto protection or, in California, mechanical breakdown insurance. You also agree to the Endurance Privacy Policy and Terms and Conditions. Consent is not a condition of purchase, and you can withdraw consent at any time. Message and data rates may apply.