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Filing a claim has never been easier
Learn how to submit a claim with Endurance, so you can get back on the road faster.
Your step-by-step guide to
filing a claim
1.
Prevent further damage
Take your vehicle to a licensed repair shop or find a certified mechanic near you.
Find a repair shop.
2.
Obtain authorization
Have the shop’s manager contact Endurance before proceeding with any repairs or maintenance.
3.
Understand your coverage
Discuss what’s covered under your protection plan with the shop’s service manager and have them complete your claim.
4.
Pay your deductible
This amount will depend on the terms of your contract. Make sure you keep all documentation during this time.
5.
Sit back and relax
Your mechanic will take care of the repairs – and when your vehicle is ready, simply pick it up!
Enjoy more convenience with the Endurance Mobile App
Keep track of your contract details and get live help when you need it.
Find a peace of mind with certified repairs
Access over 3,500 certified repair shops and dealerships nationwide through our RepairPal partnership for reliable service wherever you go.
Frequently asked questions
-
Who accepts Endurance Warranty?
Endurance partners with the RepairPal Network to help you find licensed mechanics in your area. With over 3,500 certified repair shops and dealerships nationwide, our geotargeted search feature makes it easy to locate a repair facility near you. These shops meet rigorous standards for technician training, ensuring you receive:
- Work performed by qualified professionals
- Expertise in servicing specific makes and models
- Industry-standard techniques and compatible parts
- A guarantee on all work performed
- Clear, upfront estimates that reflect your Endurance coverage
-
What is the Endurance Warranty claims phone number?
To check the status of your Endurance claim, call our customer service team at (866) 432-4443.
You can also track the status of your claim through the Endurance Mobile app – available for download on your mobile device through the App Store and Google Play.
If your vehicle has broken down and you need to file a new claim:
1. Take action to prevent further damage to your vehicle and get it to a certified mechanic. If you’re not sure where to go, we can help! Search for a repair shop near you by visiting endurancewarranty.com/repair.
2. Once at the repair facility, present your Endurance coverage to the shop’s service manager. The service manager will contact Endurance for authorization before any repairs begin.
3. Review what’s covered under your Endurance contract with the service manager and have them complete your claim.
4. You may need to pay the deductible listed in your contract terms, which is typically between $0 and $200.
5. Finally, sit back and relax. Endurance and the repair shop will handle the rest. Just pick up your vehicle once it’s ready!
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How to find a certified mechanic?
Access the RepairPal Partner Network to find a trustworthy, certified car mechanic in your area who accepts Endurance vehicle service contracts. We have partnered with RepairPal, the leading provider of auto repair and maintenance information, to connect drivers with ASE Certified repair shops, ensuring you can access reliable vehicle repair services. Visit our RepairPal partner page and enter your zip code into the search feature to find a certified technician located near you.
