Resources for
the road ahead
Find answers to frequently asked questions, read featured articles and much more. Already an Endurance customer?
Frequently Asked Questions
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When can I begin using my contract?
Your coverage activates after the waiting period ends, which is typically 30 days. This waiting period gives you time to review your policy and confirm it provides the right level of coverage for you and your vehicle. It also allows us to ensure your vehicle is in proper working order. Please refer to your individual vehicle service contract to view the time and mileage of your waiting period.
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What is covered under my plan?
Your vehicle protection plan is customized for your needs. Since we offer a variety of plans to ensure both common and major auto repairs are covered, please check your individual vehicle service contract for your specific coverage details. You can find it online in the Endurance Customer Portal or the Endurance Mobile app.
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Where can I get my car repaired?
Endurance plans are honored at any licensed repair facility, including dealerships, chain shops or your local repair shop. To connect customers with ASE Certified mechanics at shops nationwide, we have partnered with RepairPal, the largest auto repair certification provider. Find a shop near you at repairpal.com/endurance.
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How do I file a claim?
First, take immediate action to prevent further damage and bring your vehicle to a licensed repair facility. Call (866) 432-4443 or visit the RepairPal Certified shop network to find a location. Have the repair shop obtain authorization from Endurance before moving forward on any repairs or maintenance. Find more steps on how to file a claim in your Endurance contract or on our blog.
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How do I view my contract online?
When your vehicle service contract is active, you will receive an email summarizing your coverage, username, and contract number. Sign in to the Customer Portal or the Endurance Mobile app using your email address and password (or contract number). You can view your policy, print your membership card, or make a payment. If you have issues, contact Customer Service at (866) 432-4443 or [email protected].
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How do I use the Endurance Mobile app?
Download the Endurance app from the Google Play Store for Android or the Apple App Store for iPhone (iOS). You’ll have access to your policy and coverage details; real-time updates about your claim(s); 24/7 roadside assistance; direct customer service; and Elite Benefits (if activated). Learn more about how to use the app and additional features.
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Is my service contract transferable?
Yes, it is! By transferring your vehicle service contract to the new owner when selling your car, truck, or SUV, you immediately increase your vehicle’s value. Endurance can also cover any new vehicles you purchase, saving you money and allowing you to work with a provider you know and trust.
Explore featured articles
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Company Resources
Endurance Recommends RepairPal Network for Finding a Qualified Mechanic
When it comes time for critical vehicle repairs or maintenance, finding a qualified, trustworthy mechanic is essential. Car owners don’t want to waste hard-earned money on inferior workmanship. Or worse,..
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Expert Auto Tips
The Winning Formula: Danica Patrick’s Guide to Car Maintenance
Retired professional racecar driver Danica Patrick is a pioneer in the world of motorsports. Her breakthroughs include being the first woman to lead an Indianapolis 500 race (the 89th running..
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Company Resources
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Company Resources
Where Can I Use an Endurance Extended Auto Warranty?
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Company Resources
Endurance Warranty 24/7 Roadside Assistance Program
An extended auto warranty, more accurately called a vehicle service contract (VSC), often comes with roadside assistance to help you in case your car breaks down. With so many options..
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Comparisons
Endurance vs. CarShield
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Cost and Price
Top 10 Car Makes That Cost the Most to Maintain
Many drivers believe the sticker price of a vehicle differentiates makes and models from each other, but much more goes into the overall cost of owning a new car. Major..
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How To
10 Things to Consider Before Swapping an Engine
What happens when you put a more powerful engine into a different set of chassis or smaller cars? Sometimes magic happens, and you’ve Frankenstein’d your way to a real muscle..
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Cost and Price
What is the Average Cost of an Extended Car Warranty?
When buying a new, used, or any motor vehicle, most drivers strive to get the best deal and value for their money. By securing the very best deal possible, it..
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Extended Warranty
Best Warranties for Used Vehicles
Purchasing a car can be incredibly exciting, and with so many options available to you, it can also open up many new possibilities. Having a vehicle can help give you..
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Extended Warranty
How to Find a Top-Rated Extended Car Warranty Company
With so much competition between Vehicle Service Contract Companies, choosing the best one for you is no easy feat. The hardest part is understanding how the companies are different. Also,..
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Company Resources
How Much Does an Extended Car Warranty Cost?
A manufacturer's warranty on your new car can protect it from unexpected repair costs once you leave the dealership showroom. However, many of these factory warranties only last three years..