A company’s customer service department can either be your best friend or your mortal enemy. Take a moment to think back to the last time you had to contact a company’s customer service department.

How was it handled? Was the outcome favorable? Did you hang up feeling satisfied?

The answer to these questions most likely depends on the company in question. With Endurance Warranty customer service, we strive to make every customer interaction as positive as possible, aiming to meet your expectations and address your concerns with our dedicated support team.

Customer service is a top priority at Endurance Warranty. Because your satisfaction is so important to us, we go the extra mile to keep you happy. Since our founding in 2006, we have been deeply committed to a customer-focused approach, paying close attention to the feedback and needs of each and every consumer.

The Endurance Warranty customer service department was established not only to assist our customers but also to ensure their utmost satisfaction.

Why Is Customer Service So Important to Us?

Many consumers might think a customer service department isn’t a big deal. However, let us show you why it actually is a priority.

In the world of extended warranties, most companies selling auto protection plans or vehicle service contracts act as intermediaries. While there’s nothing inherently wrong with that, Endurance operates a bit differently.

Although we do offer contracts from other administrators, we are also the direct administrator of most of our plans. This means that if you buy from us, depending on which contract you choose or where you’re located, you are most likely buying a contract directly from our company. Let’s break it down for you:

1. You, a vehicle owner, search for extended coverage and compare companies.
2. You’ll discover most companies only offer contracts from other administrators.
3. However, with Endurance, we sell our very own vehicle service contracts in addition to those from other administrators.

Regardless of whether you purchase an Endurance plan or a contract from one of our “A-” rated administrators, you’ll receive the same excellent Endurance Warranty customer service. We aim to be more than just a “middleman” in your purchase, which is why our customer service department is so essential.

Another advantage to having an in-house customer service department is that we’re always here to help. Instead of passing you around from company to company, our Endurance Warranty customer service department handles any claims or questions directly.

Award-Winning Customer Service

Don’t just take our word for it! Over the last few years, our company and customer service team have been recognized with numerous accolades for our commitment to consumer satifaction, including:

• “Excellence in Customer Service Award” by Business Intelligence Group (BIG)
• Multiple Stevie® Awards for Sales & Customer Service
• “Best Vehicle Service Contract Provider (USA)” by the Automotive Awards

Contact Endurance Customer Service

We understand how stressful it can be when your vehicle breaks down or you have questions about your Endurance contract. The last thing we want is to add to your stress. Let our team assist you and lighten your load. With Endurance Warranty customer service, help is just a phone call away. If you’re a current customer, give us a call at (866) 432-4443.

Looking for an auto protection plan? Call (800) 253-8203 for the extended coverage you need at a price you can afford. You can also request a FREE quote here or see your price now by shopping at our online store. Our goal is to give you peace of mind behind the wheel, and with Endurance, that’s exactly what you’ll get!