At Endurance Warranty Services, we put the needs of our customers first. Ensuring that you get an honest, upfront, hassle-free product is our highest priority.
Endurance Warranty Services offers a complimentary quote for auto warranty coverage. The information gathered for this quote is used to give you the most accurate quote possible. Personal information such as your name, address, phone number(s), and email address is stored in our in house database and is used for any customer care issues that may arise. The state of residence is used to determine your vehicle’s eligibility for coverage. We currently do not offer coverage to residents of California
At Endurance Warranty Services, we share your concerns about privacy. We have created this privacy statement in order to demonstrate our firm commitment. The following discloses our information gathering and dissemination practices for all Endurance Warranty Services websites.
COLLECTION OF PERSONAL INFORMATION
We collect information that identifies you, such as names, postal addresses, and email addresses (“personal information”), when voluntarily submitted by our visitors. We receive and store any information that you choose to enter through the Site, including any submissions that you make or content you provide on or through the Site.
We may use information collected from recipients of our marketing campaigns, marketing partners, advertisers, and other third parties in the following ways:
TO RESPOND TO A SPECIFIC INQUIRY
To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
To analyze our business or use of the Site, enhance existing features, or develop new features, products, or services We do not knowingly collect information from children under the age of 13. Should we learn that a child under 13 has provided us with personal information, we will delete that information from our database.
Except with regard to any contact information you may provide us, all comments, feedback, and other information submitted to Endurance Warranty Services through or in association with this website will be considered non-confidential and the property of Endurance Warranty Services. By submitting such Feedback to Endurance Warranty Services, you agree that you assign to Endurance Warranty Services, without charge, all worldwide rights, title and interest including copyrights and other intellectual property rights, in and to the Feedback. Endurance Warranty Services shall be free to use such Feedback on an unrestricted basis.
We log all connections to our web servers. Those log files include your IP address. An IP address is NOT personally identifiable information, but general information about your location, connection to the Internet, and your Internet Service Provider. We use your IP address to help diagnose problems with our server and to administer the Sites. Additionally, we will use your IP address to track your navigation of the Sites and we may use your navigation history in current and future marketing efforts to you and to others.
“Cookies” are small pieces of information stored in a user’s browser that give that user a unique identification. The Endurance Warranty Services Sites MAY insert cookies into your browser that identify you as a previous user of the Sites and contain non-personally identifying information regarding you and your navigation of the Sites. In some instances, these cookies may be used by us or other web sites during your future navigation of the internet to target specific advertisements to you based on your previous use of the Sites. The Sites may also read cookies already stored within your browser to identify non-personal information about you and communicate this information to other advertisers. All cookies are established on a per session basis, and are not permanently stored on your machine. For more information about cookies, please visit www.AboutCookies.org.
We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.
At any time, you may withdraw your consent to receive calls, emails, and/or texts from Endurance. To change or remove your contact information in our database, or to opt-out of future mailings, communications, and other inquiries, please contact us using one of the options below:
1. Unsubscribe from email. You may opt-out of our email list to remove yourself from receiving future marketing communications. Note that this process can take up to 10-business days and you may still receive one-to-one email messages from Endurance staff members where an existing business relationship exists.
2. Opt-out of SMS texts. On your mobile device, reply “STOP” on the text thread to be removed from our SMS text messages. Note that wireless service or wi-fi connection may be required to send messages and that rates may apply.
3. Email or chat us. Visit our Contact Us page to chat live with an online customer support representative between the hours of 8 am – 5 pm Monday through Friday. After hours you may submit a support request by clicking “Support” or “Email Us” on that page and requesting to be removed from marketing communications.
4. Call us. Our customer service team is available at 1-866-432-4443 between the hours of 8 am – 5 pm CST Monday through Friday.
5. Write us. Update your communication preferences by mailing us a letter at:
Endurance Warranty Services
Attn: Customer Service, RE: Opt-out
400 Skokie Boulevard, Ste 105
Northbrook, IL 60062