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Endurance Warranty 24/7 Roadside Assistance Program

BY: Endurance
24/7 Endurance roadside assistance program, man standing in front of his broken down car with the hood up

An extended auto warranty, more accurately called a vehicle service contract (VSC), often comes with roadside assistance to help you in case your car breaks down. With so many options in the market, what makes Endurance’s roadside assistance program different?

For starters, not only do our customers receive the most comprehensive protection plans in the market, but they also have access to 24/7 roadside assistance that can help with more than just towing. If you’re planning a road trip to get out of the house, having Endurance roadside assistance – with more than the basics – is essential.

Endurance Roadside Assistance Benefits

You don’t have to get in a major accident or have a sudden breakdown to need roadside assistance. Many common car owner issues require roadside assistance, and having a designated provider to call will ease the stress of these situations. When you purchase an Endurance auto protection plan, you’re given access to the following roadside assistance benefits:

24/7 Availability – No matter the time of day, roadside service is available 24/7 when your car experiences a sudden breakdown. Whether you’re road-tripping, concerned about your teen hitting the road, or driving an older vehicle – you can count on Endurance to help you get back on the road.

Lockout Services – Have you ever exited your car only to realize your keys are still in the ignition? Locking your keys in your car seems like something that will never occur to you until it does. If you don’t have a spare car key handy, getting locked out of your car can cause a significant delay on the road. Typically, drivers can call the police to help bring in your vehicle, but there’s a chance your car window can be damaged. With your roadside assistance program through Endurance, a trained technician can come to you and safely open your car with little to no damage.

Delivery Services – One of the biggest mistakes people make when road-tripping is not preparing for gas stops. If your gas gauge is off or you misjudged the amount you’d need to get to the nearest station, you face the possibility of stalling in the middle of nowhere. Roadside assistance programs are typically known for towing and lockout services. In addition, Endurance also offers fuel or fluid delivery services when you can’t reach a local gas station. Note: Delivery services do not include the cost of the fluid or fuel itself. 

Tire Service – Many drivers aren’t equipped to change a flat tire on their own. Experiencing a sudden blowout on the road can be extremely stressful and frightening if you’re in the middle of a long drive. Every driver should have a spare tire in their car, but if you don’t, a roadside assistance technician can take you to a nearby shop to purchase a new tire or install the spare tire.

Battery Service – When it comes to road-tripping, some prefer to make stops along the way to avoid impaired or distracted driving. Being on the road for a long time can result in little hiccups, like leaving your lights on for extended hours, which can require a jumpstart. Battery service is a common feature of any roadside assistance program, and Endurance is no different. A trained technician can give you a jumpstart. If that doesn’t help, then they can get you to a local certified repair shop for a replacement.

Towing Service – Hitting the road for extended periods is a great way to make memories, but sometimes, those memories can demand a lot from your car. If your vehicle suddenly gives out within 25 miles of the home listed on your Endurance Warranty contract, then we’ll cover it. Your contract covers any tow within 25 miles of the home listed on your contract.

Trip Interruption – Even with roadside assistance, you’ll sometimes experience an unforeseen issue requiring you to spend the night at a local hotel while your car gets repaired. If that happens to you, Endurance customers receive trip interruption protection in the event of a breakdown of a covered part on your Endurance contract. Drivers receive up to $150 per day for three days to help cover expenses incurred for both meals and lodging if the breakdown happens. For more information, refer to your Endurance contract.

How Can I Use My Endurance Roadside Assistance?

Customers can utilize their roadside assistance right away. To avoid any issues when requesting help, we’ve outlined some ways to contact us:

  • Endurance Mobile App – You can access your 24/7 roadside benefits on the Endurance app. Simply view your vehicle service contract and call the towing provider listed in your contract. Once connected, please provide the dispatcher with your producer code found in the roadside assistance portion of your contract, your contract number (located on the top right corner of the application page), and your plan letter. It’s essential to note customers are entitled to one service described above per 72 hours. We recommend saving the roadside assistance number to your phone for easy access.
  • Endurance Customer Service – Our customer service team is also happy to assist you with your roadside services. Call (866) 432-4443 to reach an Endurance representative Monday through Friday from 7 AM to 9 PM CST, or Saturday from 9 AM to 5 PM CST.

Depending on what you need assistance with, you should also keep your receipts to get reimbursement consideration for incurred expenses. You must send your original receipted roadside bills along with a completed claim form to the listed address in your Endurance contract, found in the Reimbursement section. Please call our customer service department at (866) 432-4443 to obtain a claim form or if you have questions.

For more details on your roadside assistance program, spend some time familiarizing yourself with your Endurance Warranty contracts so you know what to do in the case of a breakdown. Our award-winning customer service team is also ready to answer any questions about your roadside benefits.

Rely on Endurance for Total Vehicle Protection

When planning a road trip or hitting the road for your daily commute, an auto protection plan can help you avoid sudden out-of-pocket expenses. Many roadside assistance programs only come with towing services, but Endurance has taken the extra step to provide customers peace of mind – with fuel delivery and trip interruption coverage.

Plus, every new auto warranty comes with a year of Endurance Elite Benefits. Gain extra perks like complete tire coverage, key fob replacement, collision discounts, and more. A small activation fee applies.

Are you ready to protect your vehicle? Call (800) 253-8203 now to request a FREE quote and learn more about our minimal down payments.

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