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What Does Endurance Warranty Not Cover?

POR: adam karner
Man talking on the phone to his warranty provider in his kitchen

An extended warranty is a great way to protect your used car after your expired factory warranty. With great coverage options, affordable deductibles, and an easy claims process, Endurance leads the pack as one of the best vehicle service contract (VSC) providers in the industry.

Choose from various coverage plans, commonly known as extended warranties, from standard powertrain coverage to fully comprehensive coverage, similar to factory warranty coverage. Each Endurance auto warranty plan comes with 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage to give you peace of mind during an unexpected mechanical breakdown.

While there are many things that Endurance Warranty will cover, it is essential to know what may not be covered within your contract. Your contract may have a list of exclusions stating what will not be covered in your Endurance extended car warranty. Whether you are still researching us as your provider or are already an existing customer, we have compiled a list of what might not covered by your Endurance plan.

Types of Warranty Coverages Offered by Endurance

Before we get into the exclusions of Endurance extended warranties (or what we don’t cover), let’s first take a quick look at the types of coverage plans you can choose from:

seguro más


Endurance’s Secure Plus plan offers affordable coverage that is designed for older cars or high-mileage vehicles. It is going to give you protection for the most important components of your vehicle, including:

  • Motor
  • Transmisión
  • C.A
  • And More

Supremo


Endurance’s Supreme warranty will give you the most comprehensive coverage available. This warranty is the closest to a new manufacturer’s warranty you can get. It will include the same coverage as the Secure Plus plan but with the addition of:

  • Sistema de combustible
  • Eléctrico
  • Opciones de alta tecnología
  • Seals/Gaskets
  • Sistema de refrigeración
  • Transferir caso
  • Eje motriz
  • Ane More

Superior


Endurance’s Supreme plan gives you extensive coverage that protects a wide range of components. You will get protection for most common parts that break down over time, including:

  • Motor
  • Transmisión
  • C.A
  • Sistema de combustible
  • Eléctrico
  • Opciones de alta tecnología
  • And More

What Does Endurance Not Cover?

General Exclusions

General exclusions in an extended warranty contract typically refer to specific situations, components, or scenarios not covered by the warranty. While these exclusions will vary from company to company, you can find a list of the following exclusions in your vehicle service contract.

Common examples of general exclusions might include:

  • Pre-existing Conditions
  • Mantenimiento regular
  • Cosmetic Wear and Tear
  • Misuse or Neglect
  • Daño ambiental
  • Accidents and Collisions
  • Commercial Use
  • High-Performance Modifications
  • Towing and Rental Costs
  • Non-Covered Components
  • Gradual Deterioration
  • Damage from Improper Repairs
  • Acts of War or Terrorism
  • Non-Factory Equipment
  • Voiding Manufacturer’s Warranty

Specific Component Exclusions

Specific component exclusions include particular parts, systems, or components of a vehicle that are explicitly listed as not covered by an extended warranty. These exclusions delineate what items will not be included in the warranty coverage.

Common examples of specific exclusions might include:

  • Wear and Tear Items
  • Audio and Entertainment Systems
  • Exhaust System
  • Suspension and Steering Components
  • Wipers and Bulbs
  • Batteries
  • Regular Maintenance Items
  • Interior and Exterior Trim
  • Body and Frame
  • Seals and Gaskets
  • High-Performance Parts
  • Damage from Environmental Factors
  • Specific Electronics
  • Conversion Kits

Situational Exclusions

Situational exclusions in extended warranties are specific instances or events excluded from coverage. These exclusions are related to particular situations rather than components or general categories. Common examples of specific exclusions might include:

  • Off-Road Usage
  • Racing or Competitive Events
  • Reckless Driving
  • Unauthorized Repairs or Modifications
  • Neglecting Recall Notices
  • Failure to Follow the Maintenance Schedule
  • Use of Non-Approved Fluids
  • Overloading
  • Use of Improper Fuel
  • Improper Storage
  • Lack of Documentation
  • Acts of Vandalism
  • Theft or Burglary
  • Natural Wear and Tear
  • Acts of Nature

Limitations on Repairs

Unlike factory warranties, an Endurance warranty will give you the freedom to have your vehicle repaired at any ASE Certified repair facility. While this does broaden your selection of who can correct your car, you must ensure that the facility you are having it repaired at is licensed and approved by Endurance for the repairs. You will also need the service manager to contact Endurance to authorize the claim.

When replacing parts on your vehicle, you must ensure the warranty provider approves the parts used. With Endurance, replacement of eligible components may be made with original equipment manufacturer parts, non-original equipment, manufacturer parts, re-manufactured parts, or used parts at the administrator’s discretion.

Contract Holder Responsibilities

Each Endurance contract will include a section outlining the contract holder’s responsibilities in case a claim needs to be filed. Contract holder responsibilities in an extended warranty contract are obligations and actions that the vehicle’s owner must fulfill to ensure the validity of the warranty coverage and make the warranty process smooth and effective. These responsibilities help both the contract holder and the warranty provider maintain a clear understanding of their respective roles.

For Endurance car warranty plans, you have three responsibilities:

  • Duty to Provide Accurate Information – You are required to provide accurate information regarding your vehicle in any claim.
  • Duty to Maintain Vehicle and Records – You must maintain your vehicle correctly per the manufacturer’s recommendations outlined in your owner’s manual.
  • Duty to Cooperate – You will be responsible for cooperating with any claim or action under this contract.

Failure to abide by these responsibilities can result in your extended auto warranty claim being denied.

Coverage Limits and Caps

Coverage limits and caps, commonly called limits of liability, are the maximum amount or extent to which the warranty prover covers repair costs and related expenses.

For Secure and Secure Plus Coverage: Our maximum Limit of Liability per covered Vehicle for all covered repairs and benefits under this contract shall not exceed the lesser of a total dollar amount of ten thousand dollars ($10,000) or the NADA average trade-in value at the time of covered repair and/or benefits.

For Superior, Supreme, and Supreme Wrap Coverage: Our maximum limit of liability per covered vehicle for all covered repairs and benefits under this contract shall not exceed the NADA average trade-in value during covered repair and/or gifts.

Once the combined maximum Limit of Liability has been reached, as defined above, this contract and its transfer and cancellation rights may terminate. See your specific contract for details.

Choose Endurance for Your Extended Warranty Needs

Now that you know what is not included in your Endurance vehicle protection plan, you should better understand how we compare to your standard dealership’s extended car warranty or another warranty company. One of the most significant advantages of an Endurance plan is convenience.

Our comprehensive plans allow you to take your vehicle to any licensed auto repair shop for warranty work. Many other extended auto warranties will only allow you to have your car replaced at a specific network of repair facilities.

As a bonus, all new Endurance customers can choose to receive one free year of Endurance Beneficios de élite (with a small activation fee) with their extended warranty plan. These benefits include two tire repairs/replacements per year, key fob replacements if yours are lost or stolen, battery jump assistance, and flat tire assistance if you experience a blowout on the road.

Try our 30-day money-back guarantee and see which plan is right for you by calling (800) 253-8203, or you can Solicite una cotización GRATIS. In addition, you can explore our tienda en línea for an instant price preview and shop confidently.

Visita el Endurance Warranty Services blog for more articles on coverage comparisons like CarShield y CARCHEX, Endurance Warranty reviews, automotive how-to’s, DIY cambios de aceite, preguntas frecuentes, and more!

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