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Cuando buying a coche usado, there are plenty of pros and cons. On the one hand, you’re getting an excellent value, as coches usados will always be cheaper than the latest and greatest model years. On the other, you’re giving up the tranquilidad de espíritu with a coche nuevo factory garantía, even if you’ve had a pre-purchase inspection. Plus, no matter how well-maintained the vehicle is, parts wear down and eventually break over time, and with an older, coche usado, it is just a matter of “when.” Will it be 60 miles down the road or three years from now?
Luckily, while a coche usado most likely won’t have factory coverage, there are many garantías extendidas y contratos de servicio de vehículos available to give you confidence knowing that you’re covered whenever disaster strikes. In fact, many nationally recognized used car dealerships, like CarMax y Carvana, offer a specialized pre-owned vehicle garantía with qualifying used vehicles, but are they worth it? And if so, which company offers better coverage?
Buying a coche usado requires a fair amount of research to ensure you’re getting the best car for the best price. But, unlike jumping around from concesión a concesión or flipping through the newspaper, online car dealers help make locating, comparing and shopping for used vehicles y car prices faster and easier, right from the palm of your hand. Online concesionarios can even help you sell or trade-in your current vehicle and help finance your new purchase without ever leaving your home.
When it comes to online vehículo usado concesionarios, few are as popular as CarMax y Carvana:
Since its opening in 1993, CarMax has made waves in the coche usado retail industry, listing itself as the “nation’s largest retailer de coches usados” on its website. Customers found it refreshing when they burst on the scene onto the market with their upfront, no-haggle pricing. And after decades of sales tactics from local used car dealerships, drivers craved a car buying experience without all the hidden fees and back and forth with salespeople.
Overall, CarMax is one of the largest automotive superstores in the country, boasting more than 9 million cars, trucks and SUVs sold in the United States since it started. They offer both online and in-person buying experiences, with the advantage of finding a car you like online at one of their 200+ locations and having it transported to your local store for a fee typically less than the price it would cost you to travel there.
In addition, the company is well-known for its excellent servicio al cliente experience and for putting people first, as well as:
Carvana is significantly younger than CarMax, opening its doors in 2012. But, despite lacking in years, it is equally well known and popularized for its iconic multi-story car “vending machines.” These pickup locations for car purchases operate much the same way as any other vending machine. The customer inserts their custom coin into the machine that indicates their chosen vehicle, and the fully automated machine picks up the car and maneuvers it through the machine on a track. Drivers can pick it up through the delivery bay.
However, with only 33 vending machines scattered throughout the country, car buying with Carvana is exclusively online. Car buyers can choose to have their chosen vehicle delivered directly to their door as soon as the next day or pick it up at the nearest car vending machine. And while it’s unlike a traditional “test drive,” car shoppers can try out their vehicle with a 7-day money-back guarantee.
Like CarMax, Carvana features a no-haggle pricing experience, and without the overhead costs of physical locations and salespeople, many customers feel that they get a better price overall. Other benefits customers experience include:
Both companies also offer pre-owned car warranties with many of their qualifying pre-owned vehicles.
Let’s see how CarMax y Carvana garantías compare:
In addition to the 30-day, 1,500-mile money-back guarantee, CarMax also offers a 90-day or 4,000-mile limited warranty that covers the costs of many significant system repairs should you find yourself at the taller de reparaciones. This limited warranty automatically comes with any vehicle purchase, even if the manufacturer garantía is still active.
In total, the CarMax MaxCare contrato de servicio de vehiculo is your only option if you want more comprehensive auto coverage, and it must be done when you buy the vehicle. It is also important to note that a third-party administrator, not CarMax, will service your protection plan after you purchase it. You’ll need to contact the service provider if you need repairs or replacements.
However, their coverage is similar to a factory garantía, as it covers major systems like the engine, transmission, steering, cooling, suspension, electrical and more, unless listed in the exclusions. Some exclusions, for example, include aftermarket accessories installed after your purchase, breakdowns or overheating due to abuse/misuse, and issues caused by corrosion, collisions or improper maintenance. You will, however, have the added benefit of 24/7 asistencia en carretera y coche de alquiler reembolso of up to $40 a day for 7 days with a CarMax warranty.
Like CarMax, Carvana offers a limited vehicle garantía with every car purchased, which lasts for 100-days or 4,189 miles (yup, you read that number right), whichever comes first. With a $50 co-pay, Carvana’s limited warranty will cover most costs, except those for cosmetic imperfections, parts with high wear-and-tear, missed maintenance, and aftermarket accessories. The limited coverage also comes with asistencia en carretera, which appears to include remolque, locksmithing services, and a battery and fluid replacements. You’ll also have coche de alquiler reembolso, though you must provide a vehicle receipt from a licensed rental agency.
Along with the limited warranty, Carvana also offers CarvanaCare, three tiers of cobertura de garantía extendida that are only available at the time of vehicle purchase or by the end of the 7-day money-back guarantee. All tiers, plus the limited warranty, include a $0 deductible at any of the 5,000 approved talleres de reparación in the network. However, “non-preferred” talleres de reparación will leave you with a $200 deductible. Like CarMax, el CarvanaCare contrato de servicio de vehiculo is also serviced by a third-party company, SilverRock, so you’ll need to contact them for specific contract details and even some of your benefits, like the coche de alquiler reimbursements.
Whether you purchase a vehículo usado de CarMax o Carvana and get their Cobertura de garantía, it’s also important to remember that any used car warranty, whether from the vehículo usado concesión or another provider like Endurance, is different from a factory garantía and car insurance. That’s why reviewing your coverage to know exactly what the warranty covers, what it doesn’t, and how long your coverage lasts is essential for a car owner.
While both CarMax y Carvana offer some form of Cobertura de garantía on their vehicles, both are not direct providers of their plans. This may not seem like a big deal, but when dealing with an unexpected breakdown, having a provider you know will be with you every step of the way can be invaluable. That’s why, even though both online car dealerships offer coverage on used vehicles, only Endurance can give you the comprehensive coverage you need without the drawbacks, regardless if you purchased the car at CarMax, Carvana or anywhere else.
With any Plan de protección del vehículo Endurance, you can be confident that your car’s vital components will be covered, whether it’s basic powertrain coverage starting as low as just $79/month or near factory-like coverage. You can even combine your breakdown protection with $3,500 in yearly maintenance savings with the Advantage plan, including services like engine diagnostic exams, oil and filter changes, tire rotations, alignment checks and more. We even cover commercially used vehicles, like those for viaje compartido o entrega services, high mileage vehicles, Mercado gris canadiense vehicles and even those with a Título de salvamento o reconstruido. And you can take your car to any certified taller de reparaciones o Mecánico certificado ASE.
We’re also a direct provider of our coverage, so whenever or wherever you need us, you’ll have a member of the Ganador de premios Endurance team there with you every step of Su proceso de reclamaciones. You’ll even be able to enjoy the tranquilidad de espíritu of complimentary 24/7 asistencia en carretera, trip interruption coverage and coche de alquiler reimbursements. Plus, each Endurance plan also makes you eligible for a full year of Beneficios de élite, including extra perks and savings like tire replacements or repairs, collision discounts and more.
Comprando un coche usado, especially a coche usado online, can be a great way to save time and money on your next vehicle. But, whether you purchase your coche usado de CarMax, Carvana or anywhere else, chances are its factory garantía won’t be active. And while some places can provide you with limited warranty protection, only Endurance can give you comprehensive breakdown protection and extra perks, benefits and savings to make your coverage truly worth it.
You can even find plans to fit your needs and budget, whether basic powertrain coverage or comprehensive coverage that provides breakdown protection AND maintenance benefits. Plus, no matter the plan you have, you’ll be able to enjoy complimentary services like asistencia en carretera, rental cars and trip interruption coverage. And with a full year of Elite Benefits, you’ll be able to get even more coverage, savings and tranquilidad de espíritu.
Request your free, no-obligation quote today or speak directly to one of our award-winning customer care specialists by calling (800) 253-8203 to learn more about Cómo Endurance puede ayudarte. You can also find more helpful articles and resources by visiting the Blog Endurance, including DIY maintenance tips, vehicle buying guides, extended auto warranty cobertura comparisons, road trip tips and more fun and informative topics.
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Al hacer clic en el botón, acepta que Endurance utilice tecnología automatizada para llamarlo, enviarle un correo electrónico y enviarle mensajes de texto utilizando la información de contacto anterior, incluido su número de teléfono móvil, si se proporciona, con respecto a la protección del automóvil o, en California, el seguro contra averías mecánicas. También acepta el Endurance política de privacidad y Términos y condiciones. El consentimiento no es una condición de compra y puede retirar el consentimiento en cualquier momento. Se pueden aplicar tarifas por mensajes y datos.
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Después de más de 16 años como técnico y asesor de servicio, Adam Karner hizo la transición a la industria de la protección de automóviles en 2009. Como gerente de productos de Endurance Dealer Services, aporta una valiosa experiencia práctica. Leer más sobre Adán.