Glosario de garantías para automóviles

Unsure about an extended warranty term or something in your Endurance protection policy? Find it here.

Most popular definitions

  • Claim

    A claim is what a car owner submits to their vehicle service contract provider when their car needs a repair. With Endurance, all you need to do is take your vehicle to a licensed repair facility and/or an ASE Certified mechanic, obtain authorization on the repairs from our staff, and we’ll get you back on the road as soon as possible. Depending on your contract, you may need to pay a deductible. You can find a local auto shop through Endurance’s partnership with the RepairPal network.

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  • Garantía de parachoques a parachoques

    A garantía de parachoques a parachoques is the comprehensive coverage placed on a brand-new vehicle from the manufacturer. This warranty covers all mechanical and electrical defects and/or failures on the car and typically lasts only 36 months or 36,000 miles. Endurance offers contratos de servicio de vehículos personalizables, similar to extended car warranties, that protect you once your manufacturer’s bumper-to-bumper coverage expires.

  • Seguro de avería mecánica

    Mechanical breakdown insurance, or MBI, is a type of coverage that helps protect you against the costs associated with repairing or replacing your vehicle’s mechanical systems and components. It covers repairs due to mechanical failures, such as a faulty transmission, engine, or brakes. It also alleviates the cost of parts, labor, and taxes associated with the repair or replacement of your car’s covered components.

    Seguro de avería mecánica is only offered in California because it is the only U.S. state that requires insurance companies to provide such coverage. MBI can also be provided by an auto protection plan or extended warranty company, like Endurance. California law is designed to help consumers by providing a form of protection from the costs associated with mechanical repairs.

All Definitions

  • A.M. Best

    A.M. Best analyzes and rates insurance companies and supplies the information to you, the consumer. Any reputable warranty or auto protection plan administrator is backed by an insurance company. You can find out more about their ratings on the A.M. Best website.

  • Administrator

    The administrator is the entity that is obligated to perform under the terms and conditions of a vehicle service contract. In short, the administrator is the company that pays for work done on your car at a repair facility. They work with your mechanic to ensure your claim is handled properly and that you and your vehicle are back on the road as quickly as possible. Endurance is the direct administrator for most of our auto protection plans, which means there’s no middleman and no run-around. We’re with you from quote to claim, with VIP customer service that gets you back behind the wheel fast.

  • Certificado ASE

    The National Institute for Automotive Service Excellence (ASE) awards certification to mechanics who complete their certification testing standards successfully. An ASE certification is awarded to automotive professionals based on merit and ability. ASE certification is not given to specific auto repair shops. At Endurance, we work with ASE Certified mechanics to ensure your car repairs are covered per your vehicle service contract and completed by knowledgeable professionals.

  • Auto Protection Plan

    An auto protection plan, commonly called a car extended warranty, is a type of contract that provides coverage for the repair and maintenance of a vehicle. It is typically purchased from a dealership or a third-party provider and can include coverage for parts, labor, and roadside assistance. It may cover items such as engine, transmission, and electrical repairs, as well as towing, fluid changes, and other preventive maintenance services. A vehicle protection plan may also include benefits like rental car reimbursement, trip interruption, and 24/7 roadside assistance. Auto protection plans can be a cost-effective way to protect your vehicle and provide peace of mind.

  • Auto Warranty

    An auto warranty, also known as a car warranty or contrato de servicio de vehiculo, is a contractual agreement between the vehicle owner and a warranty provider that offers coverage for repairing or replacing certain vehicle components and systems. It provides financial protection against unexpected mechanical or electrical failures that may occur during a specified period of time or mileage.

    Auto warranties can come in various forms, including manufacturer warranties, garantías extendidas, and aftermarket warranties. Manufacturer warranties, often called factory warranties, are provided by the vehicle manufacturer and typically cover the vehicle for a specific duration or mileage limit. On the other hand, extended warranties can be purchased separately and offer additional coverage beyond the manufacturer’s warranty. Aftermarket warranties are typically offered by third-party companies, such as Garantía Endurance, and provide coverage for used cars.

  • Auto Warranty Quote

    An auto warranty quote (or garantía extendida quote) refers to an estimate or offer provided by a warranty provider to a vehicle owner, outlining the cost and terms of an auto warranty. Potential buyers can request quotes from different warranty providers to compare prices and coverage options when seeking an auto warranty.

    The auto warranty quote includes key information such as the duration of coverage, the types of components or systems covered, and any specific limitations or exclusions. It may also detail additional benefits or services offered, such as roadside assistance or reimbursement for rental cars.

    Get a FREE auto warranty quote from Endurance today and protect your vehicle with confidence!

  • Oficina de Mejores Negocios (BBB)

    The Better Business Bureau offers consumers information, resources, and reviews to assist them in making decisions about businesses and their products or services.

    The BBB gathers and maintains business reviews and ratings based on consumer feedback and complaints. Consumers can utilize the BBB’s website and services to research businesses, check their ratings, read reviews, and submit feedback about companies.

    Note: While the BBB is a valuable resource for both consumers and businesses, it’s important to understand that it does not possess regulatory or enforcement authority. The ratings and reviews provided by the BBB are based on publicly available information and consumer feedback. Therefore, it’s wise to use the BBB reviews as just a part of your overall decision-making process.

  • Breakdown

    When a vehicle component fails to perform the function for which it was designed, it is considered a breakdown. Endurance offers comprehensive breakdown coverage and extraordinary standard benefits like Asistencia en carretera 24 horas al día, 7 días a la semana (including towing, lockout assistance, and battery service), rental car coverage, and travel reimbursement costs. Learn more about our auto protection plans and benefits.

  • Garantía de parachoques a parachoques

    A garantía de parachoques a parachoques is the comprehensive coverage placed on a brand-new vehicle from the manufacturer. This warranty covers all mechanical and electrical defects and/or failures on the car and typically lasts only 36 months or 36,000 miles. Endurance offers contratos de servicio de vehículos personalizables, similar to extended car warranties, that protect you once your manufacturer’s bumper-to-bumper coverage expires.

  • California Department of Insurance

    El California Department of Insurance (CDI) is a state agency that serves to protect the rights of all insurance consumers in the state of California. The CDI is responsible for regulating all insurance companies, agents, and brokers conducting business in California. They also investigate insurance fraud and other illegal activities and have the authority to impose fines and penalties on those who violate the law.

    CDI is a part of the California Department of Financial Institutions and provides education and resources to help Californians understand and make informed decisions about their insurance needs. CDI also works to ensure that consumers receive fair treatment and that insurance companies, agents, and brokers act in an ethical and legal manner.

    The Department offers various services to help Californians understand insurance and their rights as consumers. They provide a toll-free helpline to answer questions and provide information and resources. They also license and investigate insurance companies, agents, and brokers to ensure that they are acting in the best interest of their consumers.

    CDI also works with other state agencies to help enforce California’s insurance laws. They also work with the California Department of Motor Vehicles to help ensure that drivers have the proper auto insurance and seguro averia mecanica (MBI) coverage.

  • Car Maintenance

    Car maintenance is the practice of keeping your vehicle in good working condition through regular inspection, testing, and repair. This includes basic services like oil changes and tire rotations, as well as more involved repairs such as replacing brakes, spark plugs, and other parts. Regular vehicle maintenance is important because it helps ensure your car runs safely and efficiently. It also helps to identify any potential problems before they become more serious, saving you money in the long run.

  • Car Repair

    A car repair is the process of fixing any mechanical or electrical problems with a vehicle. This includes inspecting, diagnosing, and repairing the car to ensure it runs safely and efficiently. Repairs can range from minor fixes, such as changing a headlight bulb or replacing a flat tire, to more complex repairs, such as replacing an engine or transmission. An plan de protección automática can help you cover the cost of costly car repairs and help you in the event of a breakdown.

  • Car Warranty

    A car warranty is a guarantee offered by a vehicle’s manufacturer that the car will meet certain standards of quality and performance during a set period of time. It typically covers the costs of repairs and services needed due to a defect in the materials or quality of the car. Factory warranties are usually limited to a certain number of years or miles and can last for 3 years or 36,000 miles, whichever comes first. An plan de protección automática, often referred to as an car extended warranty, is a type of coverage that goes beyond the manufacturer’s warranty for used cars. It covers the cost of repairs and services for components not covered under the factory warranty stipulations and time period. Third-party providers like Endurance offer this type of vehicle protection.

  • Certified Car

    A certified vehicle is one that has been through a quality inspection process determined by the manufacturer and performed at one of the manufacturer’s franchise dealerships. Manufacturers often certify a used vehicle before sale or lease and typically will provide a time and mileage extension of both the bumper-to-bumper and powertrain warranties provided by the manufacturer.

  • Certified Mechanic

    A certified mechanic is a professional who has undergone rigorous training to demonstrate their expertise in auto repair and maintenance. These certifications, issued by organizations like ASE, validate a technician’s skills and knowledge and ensure high-quality vehicle repairs. Through Endurance Warranty’s partnership with the RepairPal Partner Network, our customers can access a network of over 3,500 certified mechanics, offering peace of mind that your vehicle is in capable hands. Find a repair shop near you!

  • Certified Repair Shop

    Certified repair shops have met stringent standards in auto repair and employ professionals who have undergone extensive training and certification. Organizations like the National Institute for Automotive Service Excellence (ASE) issue certifications to validate the expertise of the repair technicians, ensuring top-notch service for your vehicle. Through our partnership with the RepairPal Partner Network, Endurance provides customers access to over 3,500 certified repair shops and mechanics. This collaboration ensures that Endurance customers have peace of mind, knowing their vehicles are serviced by qualified professionals. Locate a certified repair shop near you.

  • Check Engine Light

    El check engine light is a red or amber-colored signal on your car’s dashboard that illuminates when your vehicle has an issue. It can indicate a simple problem like a loose gas cap to something potentially serious like an expensive engine malfunction. When the check engine light appears in your car, it’s crucial to take it to a certified repair shop as soon as possible. The shop technicians will scan your car’s onboard diagnostic (OBD) system to check for what issue or code to troubleshoot, find, and fix your vehicle. A vehicle protection plan can also assist you with breakdowns or mechanical problems. Explore coverage that fits your budget and start saving on vehicle repairs.

  • Claim

    A claim is what a car owner submits to their vehicle service contract provider when their car needs a repair. With Endurance, all you need to do is take your vehicle to a licensed repair facility and/or an ASE Certified mechanic, obtain authorization on the repairs from our staff, and we’ll get you back on the road as soon as possible. Depending on your contract, you may need to pay a deductible. You can find a local auto shop through Endurance’s partnership with the RepairPal network.

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  • Sitios web de reseñas de consumidores

    Consumer review websites, like BBB or Trustpilot, are online platforms where everyday customers of a business can share their opinions and experiences about products, services, or companies. These websites serve as valuable resources if you are looking to make informed purchase decisions.

    Customers who have purchased a product, engaged in a service, or used a business can log on to these websites and provide detailed feedback. They often rate their experiences using a star system or a numerical scale, accompanied by written reviews. This feedback can aid you in assessing the quality and reliability of a product or service. Businesses can also gain valuable insights into customer satisfaction and areas of improvement, and they often engage with reviewers to address concerns or offer feedback.

    All in all, consumer review websites are powerful tools, offering a way for consumers to make well-informed decisions and encouraging business excellence in the marketplace.

  • Covered Component

    This refers to the parts and units described under the Terms and Conditions and Coverage sections of your vehicle service contract. On a “stated component contract,” it refers to the components that are specifically listed for coverage. On an “exclusionary contract,” it refers to any component that is not specifically excluded from coverage. It is important for you to read and understand the covered components in your contract. Endurance offers many levels of auto protection plans, from the most basic to exclusionary coverage.

  • Deductible

    This is the amount that you, as the car owner, pay towards a covered repair. Once the deductible is paid, your vehicle service contract covers the rest of the authorized repair bill. Deductibles for Planes de protección automática Endurance vary, and you can purchase a contract that does not include a deductible.

  • Drive Train

    The drive train of a vehicle is made up of components that generate power and make it go. These parts generally include the transmission, driveshafts, transfer case, differentials, and more. Endurance offers a range of auto protection plans, from the most affordable to exclusionary coverage.

  • Estimate

    A car repair estimate is an approximation of how much it will cost to repair a vehicle. A certified mechanic or auto body shop usually gives the vehicle owner an estimate after inspecting the car and determining the necessary repairs. The estimate typically includes the cost of any parts that need to be replaced and the labor costs for the repair. Car repair costs can vary greatly depending on the type of repair required and the make and model of the car.

  • Exclusionary Contract

    An exclusionary contract is the most comprehensive coverage a driver can purchase. These plans list the parts or components not covered under your contract in a section of exclusions. Anything not listed in the exclusions is eligible for coverage. Endurance offers auto protection plans for your budget and vehicle needs, including exclusionary coverage options.

  • Extended Auto Warranty

    An extended warranty is a contract that protects your car from mechanical failures and breakdowns after your manufacturer’s warranty has expired. Your extended warranty will pay for covered repairs that are included in your particular contract.

    Endurance offers vehicle service contracts (VSCs), also called “auto protection plans” or called “extended warranties,” though they are not officially warranties by definition. Like extended warranties, VSCs are useful after your manufacturer’s warranty expires. Learn about Endurance coverage options.

  • Factory Warranty

    A factory warranty, also known as a manufacturer’s warranty, is offered by the vehicle manufacturer to the buyer at the time of purchase. This warranty covers the cost of repairs or replacement of defective parts that occur during a specific period of time and mileage, like 3 years or 30,000 miles. Factory warranties typically cover major components of the vehicle, such as the engine, transmission, and drivetrain. They may also include other components, such as electrical systems and air conditioning.

    While vehicle warranties are commonly incorporated into the purchase of new or certified pre-owned vehicles, they can also be procured independently from third-party providers as extended vehicle warranties for used cars.

  • Gray Market Vehicle

    A gray market vehicle is one not manufactured for sale in the U.S. Often not meeting U.S. standards and guidelines, these vehicles do not carry a manufacturer’s warranty and are not typically eligible for auto protection plans or vehicle service contracts.

  • honda

    Honda is a Japanese multinational corporation that manufactures automobiles, motorcycles, power equipment, and other automotive products. Founded in 1948, honda is the world’s largest motorcycle manufacturer and the world’s 7th largest automobile manufacturer. Honda has also become one of the world’s most valuable brands.

    Vehicles manufactured by Honda are generally considered to be reliable. The company has a history of producing reliable vehicles that are known to last for many years with minimal maintenance. Honda cars also tend to have good resale value, making them a good investment.

    Endurance offers auto protection plans (also referred to as extended car warranties) for new and old Hondas, including high-mileage and salvaged or rebuilt titles, luxury models, and more. Get a customized vehicle protection plan that fits your needs and budget – call (800) 253-8203 for a free quote or tienda en linea ahora. 

  • Honda Warranty

    Honda provides their customers with comprehensive warranty coverage that includes several options to choose from. For instance, their new car limited warranty covers the repair or replacement of any part that may experience malfunction due to regular use or faulty materials. This Garantía honda lasts 3 years or 36,000 miles, whichever comes first. They also offer a powertrain limited warranty that covers engine and transmission breakdowns for up to 5 years or 60,000 miles.

    The Honda Care program provides additional coverage that can be added to your vehicle during the ownership process. This additional coverage includes 24-hour roadside assistance, concierge emergency services, and trip interruption reimbursement. These perks allow you to have peace of mind in the unfortunate event of an accident or vehicle breakdown before the factory overage expires.

    Honda’s warranty and additional coverage options are designed to protect their customers and their investment. The company understands that buying a car is a big investment, so putting a solid warranty in place, even after your factory coverage ends, is essential to protect your vehicle. Third-party providers, such as Endurance, offer drivers coverage in the form of auto protection plans, commonly called garantías extendidas, after a manufacturer’s warranty has expired. Find a plan that’s right for you by shopping online or calling (800) 253-8203 for a free quote.

  • Inclusionary Contract

    An inclusionary contract lists every component covered by your extended warranty. If a part doesn’t appear on the list, then it isn’t covered.

  • Hacer

    This is the manufacturer of your new or used vehicle, such as Ford, Chevrolet, Honda, or BMW.

  • Manufacturer’s Warranty

    Factory warranties or manufacturer’s warranties are the standard coverage options new vehicles are sold with. Manufacturer’s warranties typically cover a vehicle for 3 years or 36,000.

  • Seguro de avería mecánica

    Mechanical breakdown insurance, or MBI, is a type of coverage that helps protect you against the costs associated with repairing or replacing your vehicle’s mechanical systems and components. It covers repairs due to mechanical failures, such as a faulty transmission, engine, or brakes. It also alleviates the cost of parts, labor, and taxes associated with the repair or replacement of your car’s covered components.

    Seguro de avería mecánica is only offered in California because it is the only U.S. state that requires insurance companies to provide such coverage. MBI can also be provided by an auto protection plan or extended warranty company, like Endurance. California law is designed to help consumers by providing a form of protection from the costs associated with mechanical repairs.

  • Modelo

    The model of your car is the specific type of vehicle made by the manufacturer. For example, a Civic is a model of the auto manufacturer Honda.

  • Garantía del tren motriz

    This is a limited contract that only includes parts of your car’s powertrain, such as the engine, transmission, transfer case, and differentials.

  • Pre-Existing Condition

    A condition that within all reasonable mechanical probability relates to the mechanical condition of your vehicle prior to contract issuance or before the expiration of the waiting period.

  • Repair Cost

    El cost of car repair depends on the type of repair needed and the make and model of the car. Generally, the cost of a car repair can range anywhere from a few hundred dollars to several thousand dollars. An auto protection plan, also referred to an extended warranty, can provide additional protection for your vehicle, giving you peace of mind in case of any unexpected repairs or malfunctions. It can also save you money in the long run, as unexpected repairs can be costly. Endurance offers vehicle protection plans that are customizable and budget friendly.

  • Repair Facility

    A repair facility is an auto shop where your authorized and covered repairs are completed. Endurance works with ASE Certified mechanics and licensed shops to ensure your repairs are covered under your vehicle service contract. You can find a trusted local repair facility through the RepairPal Partner Network.

  • RepairPal

    RepairPal is a leading online resource for auto repair and maintenance information for consumers. Endurance is a member of the RepairPal Partner Network, enabling our customers to find certified auto mechanics and repair shops nearby. Visit our partner page to find a reputable repair shop that accepts Endurance vehicle service contracts near you.

  • Roadside Assistance

    Ofertas Endurance Asistencia en carretera 24 horas al día, 7 días a la semana standard with all of our automotive protection plans. Roadside assistance perks include towing, battery assistance, emergency lockout service, and more.

  • Service Agreement

    A vehicle service contract (VSC) or service agreement occurs between a consumer and a vehicle service provider. It covers repairs or replacements of specified parts and components due to mechanical failure. This type of contract is often referred to as a car extended warranty and is offered by dealerships, vehicle manufacturers, and third-party companies. Endurance, the #1 provider of auto protection plans, offers VSCs that are customizable based on your vehicle, needs, and budget. Try our coverage risk-free for 30 days. Call (800) 253-8203 for a free quote, or tienda en linea hoy.

  • Service Engine Soon Light

    Your service engine soon light could indicate there is a minor problem with your vehicle’s electronic system or its engine. Some car manufacturers use this light, instead of a check engine light, to differentiate when there are minor issues with a vehicle. Some causes include a loose gas cap, low fluid levels, or problems with exhaust or emissions. The service engine soon indicator could also mean it’s time for your car to have a scheduled service like an oil change. You’ll want to get your vehicle to a certified mechanic or repair shop if your light appears. A shop technician can use an onboard diagnostic (OBD) scanner to find out exactly what’s wrong with your car and reset the service engine soon light.

  • Stated Component Contract

    A stated component contract lists every component eligible for coverage by your vehicle service contract. If a part does not appear on the list, then it is not eligible for coverage. Endurance offers the most comprehensive selection of auto protection plans for new and used cars in the industry – including customized and inclusionary contracts.

  • Trustpilot

    Trustpilot is an online ratings platform where consumers can share their experiences about businesses and their products or services. Customers who have done business with a company can go on Trustpilot to leave a review and rate their experience. This feedback is then posted to the platform for other consumers researching the business.

    Trustpilot’s platform is built on transparency and authenticity. Their reviews are typically unfiltered, offering a real view of customer experiences, both positive and negative – helping prospective buyers make informed decisions about a business.

    Trustpilot also provides valuable insight into customer satisfaction and areas of opportunity for businesses. Companies can engage with customers through Trustpilot to address complaints and showcase their commitment to customer service.

    Overall, Trustpilot is a trusted resource for consumers looking to gauge a business’s reputation and for companies seeking to understand their customers.

  • Vehicle Service Contract (VSC)

    A contrato de servicio de vehiculo (VSC) or auto protection plan is a paid plan that helps cover the costs of covered repairs needed on your car once your limited warranty expires. A VSC is also referred to as an “extended warranty,” though it is not officially a warranty by definition. Endurance strictly offers auto protection plans and vehicle service contracts to our customers.

  • Vehicle Warranty

    A vehicle warranty is a guarantee that a vehicle manufacturer or dealer makes to the buyer, promising to repair or replace any defects in the vehicle that arise during a specific period of time, typically 3 years or 30,000 miles. The warranty generally covers the cost of parts and labor necessary to repair the car, with some restrictions and limitations. Vehicle warranties are often included when purchasing new or certified pre-owned vehicles, but they can also be purchased separately from third-party providers as extended vehicle warranties for used cars. They offer peace of mind to the buyer, ensuring that any unexpected issues with the vehicle will be handled at no extra cost.

  • Waiting Period

    A waiting period is a set number of days and miles that must transpire before a vehicle is eligible for repairs under a vehicle service contract. This period begins at the sale date and sale odometer listed on the contract and can be found on the application page of your coverage.

  • Wear and Tear

    Wear and tear refers to the deterioration of a part beyond the manufacturer’s specified tolerances that occurs naturally over time and under normal operating conditions. Endurance offers a comprehensive selection of auto protection plans that include coverage for failures due to wear and tear, including maintenance through our plan de ventajas.

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