We’re living in unprecedented times. As we all respond to COVID-19, we want to assure you that the health and safety of our employees and customers is our top priority.
With the economy tightening and the path forward uncertain, having the right vehicle protection plan is just as important as ever. Endurance protects you from fronting thousands of dollars – or worse, maxing out credit cards – to get back on the road. Plus, cars are more prone to mechanical issues when they sit unused for long periods of time. So, if you’re not driving much right now because you’re working from home or sheltering in place, you still need to protect yourself from potential repairs once you get back on the road.
When the fog lifts and the dust settles, we’ll all be ready to get back to business as usual. In the meantime, we want to let you know what plans we have in place to keep you and your vehicle safe and avoid unexpected auto repair costs.
Special deals for new customers
To make our protection plans as accessible as possible, we’re offering a limited time relief program for new customers. All you need to do is respond by June 15th to be eligible for the following benefits.
- $300 off any Endurance vehicle protection plan
- $500 in shopping vouchers to spend at national grocery stores, restaurant and online merchants
- Minimal down payment – we’ll reduce your upfront costs so it fits within your budget
- Deferred payment options – up to 30 days available to those who qualify
- FREE Endurance Elite Membership which includes 24/7 roadside assistance, reimbursement for up to (2) tires per year, key fob replacement, identity theft protection, and much more!
- 30-day money-back guarantee
Or Call 866-918-1438
Relief for existing customers
We’ve implemented measures to provide much-needed relief for those facing financial hardship in the wake of the coronavirus pandemic, including deferred payment options.
We’re not canceling any coverage at this time, which will continue until our nation is back on its feet.
We’ve ensured all customers’ Endurance Elite benefits remain active at this time, regardless of their payment situation. These benefits include important emergency services like 24/7 roadside assistance, identity theft protection, tire replacement, and our live concierge.
In addition, customers can take advantage of significant discounts and digital rewards good on grocery and meal delivery, restaurants, baby and personal health supplies, and other essentials to help stretch their dollars at this time. Our portal has a special selection of offers to help individuals weathering the impact of COVID-19.
Now, more than ever, those who rely on their vehicle to get jobs in critical industries like healthcare and law enforcement can get a vehicle protection plan that will keep unexpected repair expenses at bay. And, for those who are driving less during social distancing, our plans help protect them from issues that can arise from driving less.
Our employees are at the heart of what we do
Since mid-March, all Endurance staff have been working from home. This means our warranty specialists and customer service and claims representatives are able to serve you safely from their homes. Prior to shifting our organization to remote working, we implemented additional cleaning protocols and made arrangements for staff to distance themselves while in the office.
We’re conducting all training virtually, and will continue to recruit for critical roles who can train and work remotely. We’re committed to doing our part in communities in which we operate to create jobs and sustain employment opportunities.
We’re also encouraging staff to set flexible schedules to balance the needs of our customers and their families, many of which include children home from school and daycare.
Due to shelter at home arrangements, we’ve been able to expand our hours to serve our customers and reduce wait times as we hear from you earlier and later in the day.
We’ve also expanded staffing on weekends to help serve our current and prospective customers.
Enabling our staff to continue to work during this time is important to their livelihood and we’re proud that our technology has enabled us to provide uninterrupted service to our customers.
At Endurance Warranty, we’re committed to serving YOU, and building confidence for the road ahead…no matter where it takes us. Remember, we’re all in this together.