The administrator is the entity that is obligated to perform under the terms and conditions of a vehicle service contract. In short, the administrator is the company that pays for work done on your car at a repair facility. They work with your mechanic to ensure your claim is handled properly and that you and your vehicle are back on the road as quickly as possible. Endurance is the direct administrator for most of our auto protection plans, which means there’s no middleman and no run-around. We’re with you from quote to claim, with VIP customer service that gets you back behind the wheel fast.