An Update on Growing COVID-19 Coronavirus Concerns

Coronavirus-update

The wellbeing of our beloved staff, our customers, and our partners remain the top priority here at Endurance. We continue to monitor reports about coronavirus closely and are committed to following guidelines from the Centers for Disease Control (CDC) and state and local authorities. We are taking all the necessary precautions by having our staff working remotely and in a safe environment. 

Rest assured, our goal to empower confidence for the road ahead remains the top priority during this difficult time for us all. Our staff will continue to be fully accessible and is ready to assist with repair claims and customer service inquiries.

If you have any questions regarding your account with Endurance, then please feel free to contact our Customer Service Team via email at custserv@endurancedirect.com or call us at (866) 432 – 4443.

We understand the growing concern around COVID-19 is at an all-time high, but Endurance is here to give you the peace of mind we all seek at the moment. In the case of an unexpected auto issue, we’re here to get you back on the road as soon as possible.

Tips on how you can protect yourself from coronavirus in your car:

  • Wipe down the most common parts you’re in contact with using disinfectant – steering wheel, gas cap, dashboard, rearview mirrors, cup holders, etc.
  • Avoid any products with bleach or solvents that can damage the interior of your vehicle
  • Avoid touching your mouth, nose, and eyes
  • Wash your hands and cover your cough or sneeze with a tissue when in the car

These tips are meant as supplementary information and are not a guide to prevention. To learn more about how you can protect yourself – please review guidelines from the Centers for Disease Control and your Federal, State, and local health departments. 

A Vehicle Service Contract (VSC) is often referred to as an “auto warranty” or an “extended car warranty,” but it is not a warranty. A VSC does, however, provide repair coverage for your vehicle after the manufacturer’s car warranty expires. A VSC is a contract between you and a VSC provider or administrator that states what is a covered repair and what is not. Not all vehicles qualify for coverage; Endurance does not offer VSCs in California.