Trustpilot is an online ratings platform where consumers can share their experiences about businesses and their products or services. Customers who have done business with a company can go on Trustpilot to leave a review and rate their experience. This feedback is then posted to the platform for other consumers researching the business.

Trustpilot’s platform is built on transparency and authenticity. Their reviews are typically unfiltered, offering a real view of customer experiences, both positive and negative – helping prospective buyers make informed decisions about a business.

Trustpilot also provides valuable insight into customer satisfaction and areas of opportunity for businesses. Companies can engage with customers through Trustpilot to address complaints and showcase their commitment to customer service.

Overall, Trustpilot is a trusted resource for consumers looking to gauge a business’s reputation and for companies seeking to understand their customers.