FAQ: What are pre-existing conditions, and what if my vehicle has them?

A pre-existing condition is any mechanical issue that existed before your contract was issued or that began developing before your waiting period ended. If a failure occurs or starts to occur within that window, it is not eligible for coverage under your plan.

This is one of the reasons the 30-day, 1,000-mile waiting period exists. It helps establish a baseline for your vehicle’s condition and ensures that coverage applies to new, unexpected failures rather than issues that were already present when your contract began.

If you have questions about whether a specific condition or repair may be covered under an Endurance plan, the best step is to review your contract or call our customer service team at (866) 432-4443. We can help you understand what’s covered and what options may be available to you.

Helpful Video: The Waiting Period

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