FAQ: Where can I go for repairs that are covered by my vehicle service contract?

Endurance plans are honored at any licensed repair facility in the nation, including dealerships, chain shops, and local independent shops. You’re not locked into a specific network, so even if you’re away from home, you’re covered.

To find a certified shop near you, use the VIP Repair Network search page. You can also access the shop search directly from the Endurance Customer Portal by selecting ‘Find a Repair Shop’ on the Overview tab.

If you’re ready to schedule a repair, the Customer Portal also includes a built-in repair scheduler. Click ‘Start a Claim’ on the Overview tab and tap ‘Get Started’ for step-by-step guidance to locate nearby participating facilities, understand what information you’ll need before your visit, and prepare for the repair process.

A few things worth having on hand before you arrive: your VIN, current mileage, and your Endurance plan ID or contract number. Providing these upfront helps the shop contact Endurance quickly to confirm coverage and get authorization without unnecessary delays.

Helpful Video: Finding a Repair Shop

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