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FAQ: What number do I call when I need a repair?
When something goes wrong, the easiest place to start is with your repair shop. Ask the service manager to call Endurance before any work begins so we can review the issue and provide authorization. They can report the claim directly by calling (877) 414-0134.
If you’re not sure where to take your vehicle or just want help understanding your next steps, call us at (866) 432-4443, and we’ll walk you through it.
If you’re dealing with a breakdown rather than a shop repair, your plan includes 24/7 roadside assistance. Contact the roadside assistance provider listed in your contract, or call (866) 432-4443 and select the ‘Roadside Assistance’ option. You can also log in to the Endurance Customer Portal to find your provider’s contact information and get back on the road faster.
Helpful Video: Using 24/7 Roadside
More FAQs
Driver Benefits
Answers about your coverage, benefits, what sets Endurance apart and whether our plans are covered by insurance.
Filing Claims
Everything you need to know about our easy filing process: when to file a claim, how to file a claim and what happens next.
General Help
Information on the importance of an extended auto warranty and answers about mechanical breakdown insurance.
Getting A Quote
Insights on plan pricing, how to get a free quote, how long your quote will last, what will be covered and where to ask for help.
My Contract
A deeper understanding of your contract including when to use it, how to view it online, and where to go with questions.
Payments
Top answers on how to update billing information, where to see your bill, when your payments are due and where to go with billing questions.
