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What Sets Endurance Warranty Services Apart from the Competition?

BY: Endurance
Young family driving in a car

When it comes to buying an extended car warranty, there are a variety of car warranty providers available right at your fingertips. From car dealerships to third-party providers, extended car warranties (also called auto protection plans) come in all shapes and sizes. Every warranty company has its own coverage plans, payment plans, and benefits package.

Find out what sets Endurance Warranty Services apart from the competition while shopping for the best vehicle protection plan for your needs and budget.

Endurance Warranty Plans

Endurance is the #1 provider of vehicle service contracts (VSCs) in the U.S., in part because we cater to more drivers than the competition and offer varying levels of coverage for more drivers. Endurance plans cover nearly every vehicle on the road today, up to 20 years old, regardless of mileage. Endurance offers customizable protection plans for nearly every make, model, budget, and lifestyle, ranging from a basic powertrain warranty to near bumper-to-bumper coverage.

Vehicle service contracts are available for high-end luxury vehicles, older vehicles, high-mileage cars, hybrid electric cars, Tesla electric vehicles, Canadian gray market vehicles, cars with salvage or rebuilt titles, and even those used for rideshare or delivery purposes. Before coverage activation, there is a short 30-day/1,000-mile waiting period for each Endurance plan.

These are our customizable vehicle coverage options available:

Secure Plan

The Secure plan is the most affordable vehicle protection plan that provides financial protection for the expensive car repairs associated with your vehicle’s crucial components. These include the lubricated parts within the engine, the transmission, and even the water pump. This budget-friendly auto protection plan offers powertrain coverage for the most expensive auto repairs.

Secure Plus Plan

Featuring the shortest waiting period, the Secure Plus plan from Endurance Warranty includes everything that the Secure includes, plus a little more at an affordable price. This vehicle service contract is a slightly more comprehensive plan than the Secure option and is designed with older cars in mind. The Secure Plus VSC safeguards against the financial burden of repairing or replacing expensive car parts, like the engine, brakes, transmission, air conditioning, steering, or electrical components.

You can also request to include hybrid coverage with the “hybrid vehicle option” to cover essential parts like the drive motor, power controller, inverter assembly, generator, and more. (Hybrid battery is not included.)

Select Premier Plan

Endurance’s Select Premier plan is an auto protection plan for high-mileage vehicles, up to 150,000 miles. It includes auto coverage for essential vehicle components, select air conditioner parts and electrical systems.

Superior Plan

When you select the Superior plan, you’ll get a wider range of component coverage, providing a financial safety net for hundreds of specific components, from the engine to the rear suspension. In addition to everything in the above coverage options, this vehicle service contract includes air conditioning systems, fuel systems, and suspension components.

The Superior plan has an additional hybrid vehicle parts coverage option, similar to the Secure Plus auto protection plan. (Hybrid battery is not included.)

Supreme Plan

If you’re looking for comprehensive warranty coverage for your vehicle similar to an original factory warranty, Endurance Warranty’s Supreme plan is the most inclusive option. Supreme provides bumper-to-bumper breakdown protection for all vehicle parts, including seals and gaskets (with limited exclusions). If you rely heavily on your vehicle, this option offers maximum protection from sudden breakdowns.

Supreme Plan for Highline Vehicles

This unique option was created for high-end luxury vehicles. As an extension of the Supreme plan, the Highline vehicle protection plan option covers a range of luxury cars with less than 80,000 miles and less than eight years old.

Advantage Plan

The Endurance Advantage plan provides an additional layer of breakdown coverage. The Advantage covers up to $3,500 yearly in routine vehicle maintenance, including oil changes, alignment checks, and tire rotations. Benefits even extend to battery replacement and wiper blade replacements. Since the Advantage plan is available in three tiers, it is more customizable to your needs. As a final bonus, it includes unlimited mileage coverage and hybrid vehicles.

Protection for Hybrid Cars and Electric Vehicles

Hybrid vehicle coverage comes standard with the Advantage plan. This includes repairing or replacing expensive hybrid parts, such as the electric drive motor, inverter assembly, generator, power controller, electric air conditioning compressor, and the electric power steering pump. However, battery coverage is not included.

Replacing or repairing electric vehicle (EV) parts and systems is notoriously pricey. The higher price tag has prohibited many prospective buyers from buying an EV. The Endurance offers an electric vehicle coverage plan for Tesla owners. It includes coverage for critical parts, including the battery.

Customer Service Excellence

Endurance Warranty has set itself apart from the competition for nearly two decades with its customer-centered approach. Endurance is proud to have earned national recognition as a leader in the industry, with an award-winning customer service team focused on putting the customers’ needs first.

So, what makes Endurance different? Unlike other third-party extended warranty providers, Endurance takes a hands-on approach, cutting out the middleman and handling all claims in-house. Endurance is a direct provider of most of the extended warranty plans offered, meaning a member of the Endurance Warranty customer service team will guide you through the claims process.

Our excellent customer reviews, above-average Trustpilot score, and A- consumer rating with the Better Business Bureau (BBB) highlight our reputation for quality and reliability (as of June 2024). Endurance wants to hear what customers have to say. By actively listening to stories, surveys, and Endurance Warranty reviews, we demonstrate a commitment to improving customer satisfaction.

Unique Perks and Benefits

In addition to handling the cost of repairs, every Endurance car warranty plan comes with standard perks that aren’t typically offered by extended vehicle warranties offered by car dealerships. These benefits offer invaluable peace of mind when disaster strikes. The benefits include:

  • 24/7 Roadside Assistance – Unexpected breakdowns can be stressful, especially when you’re stuck on the side of the road. With 24/7 roadside assistance, help is on the way! You can use Endurance roadside assistance to jumpstart your battery, get towing, get fuel delivery, change a flat tire, unlock your car, and more.
  • Flexible Payment Plans – Endurance can help create a payment plan that fits most lifestyles. Do you need a lower deductible, a lower monthly payment, or longer terms? Endurance flexible payment plans can accommodate nearly every budget.
  • 30-Day Money-Back Guarantee – The Endurance Warranty free-look period ensures that you feel confident that you’ve got the right plan for your needs, budget, and lifestyle. If you change your mind within the first 30 days, you can cancel and submit a refund request.
  • Trip Interruption Coverage – Mechanical breakdowns can happen at any time, even on vacation. Trip interruption reimbursement coverage ensures you’re taken care of while your car is in the repair facility for covered repairs. Endurance provides drivers up to $150 per day for up to three days to cover food and lodging expenses for breakdowns that happen within 100 miles of the provided address.
  • Substitute Transport (aka Rental Car Reimbursement) – For many car owners, being without a vehicle while it’s being repaired can create a financial burden, especially when paired with expensive car repairs. Not only does Endurance provide a financial safety net for costly repairs, but we’ll also pay for or reimburse costs incurred from car rentals from a licensed agency.
  • Parts and Labor Coverage – Endurance can help prevent you from paying out of pocket for expensive car replacement parts, and we cover the labor costs, too.
  • Choose Your Repair Shop – It can be challenging to choose the right repair shop. If you’re lucky enough to have found a local ASE Certified mechanic or repair shop, a national chain, or a car dealership you trust, Endurance Warranty is happy to work with them. Once approved, Endurance pays the auto shop directly for parts and labor. If you’re looking for the best repair shop near you, we can help you find one through our partnership with the RepairPal Partner Network.
  • Endurance Mobile App – As an Endurance customer, you’ll gain exclusive access to the Endurance Mobile app. After downloading it on the Apple Store or Google Play, you can access your contract details, call for roadside assistance, and get help whenever you need it.

Elite Benefits: A Cut Above

Although every Endurance Warranty plan includes the standard perks package, every customer has the option to maximize their savings with Endurance Elite Benefits. Our vehicle service contract holders can activate one year of Elite Benefits – a $2,000 value.* Drive forward with confidence with another layer of protection with benefits beyond vehicle malfunctions. Elite Benefits include protection for everyday wear and tear items, including:

  • Tire Repairs or Replacements – As the miles add up, the tire tread wears down. Whether you’ve found a nail or your tire is blown, Elite customers get up to four tire repairs or replacements every year.
  • Key Fob Replacement – Just like cars, key fobs are susceptible to wear and tear and damage, and replacing a key fob can be pricey. Unfortunately, with some makes and models, when your key fob fails (or goes missing), you may not be able to access or start your vehicle at all. Get a key fob replacement using Endurance Elite benefits.
  • Collision Discounts – Accidents happen, and unexpected car insurance deductibles can be a financial burden. Use Endurance Elite benefits to get up to $500 per collision or car accident paid toward your vehicle insurance deductible.
  • Total Loss Protection – Although extended auto warranties are no replacement for auto insurance, Endurance is dedicated to ensuring customers are protected no matter where the road takes them. If your vehicle is deemed a “total loss” due to a car accident, Endurance Elite benefits will pay another $1,000 toward a replacement vehicle.

Accessibility and Convenience

Endurance Warranty offers a uniquely user-friendly experience, from accessing your free quote to choosing a plan to filing a claim. Unexpected breakdowns are stressful enough without having to jump through hoops to get the help you need. We offer:

  • Seamless Claims Filing – With the intuitive Endurance Portal, filing a claim is easier than ever for your mechanic or repair shop. Simply find or go to your local licensed mechanic, show the service manager a copy of your Endurance contract, and we’ll work with the shop to take care of the rest.
  • Transparent Policy Management Portal – The Endurance Mobile app allows you to review your contract, view terms and conditions, and explore your benefits anytime.
  • Various Communication Options – Our award-winning customer service team is available by phone, email, and live chat. Endurance customer support hours are Monday through Friday from 8 AM to 5 PM Central time.

Educational Resources and Community Support

Endurance is committed to educating and empowering drivers with useful car ownership and vehicle protection resources. The Endurance Warranty learning center offers a wealth of knowledge, helping savvy drivers confidently make informed decisions.

  • Car Ownership Blogs – Written by automotive industry and vehicle experts, Endurance blogs cover a range of helpful information, providing another level of support. Topics range from lifestyle topics like how to prepare your vehicle for a road trip and exploring how to manage car maintenance costs to in-depth discussions about vehicle protection options and how to choose the best extended car warranty for your needs.
  • Frequently Asked Questions – If customers and non-customers alike have questions but don’t have the time to call the customer service team, the expansive FAQ section is an excellent resource for quick answers to common questions.
  • Auto Warranty Glossary – When learning something new, it’s common to be unfamiliar with some of the terminology. Endurance Warranty is dedicated to ensuring that drivers are confident and knowledgeable, not just in vehicle service contract jargon but also in car ownership. If you find yourself stumped by unfamiliar lingo, the glossary can help.
  • Comprehensive Buying Guides – The decision to buy an auto protection plan is multifaceted and deserves thorough research. Endurance Warranty offers comprehensive buying guides to help you start your research. Compare and contrast extended car warranty companies (CarShield, CARCHEX, Olive, etc.) and their plans, read the benefits, and get advice on how to choose the right fit for your lifestyle and budget.

Building Trust with Transparency

Due to dishonest companies looking to make money without delivering (and hassling people with cold phone calls), the extended car warranty industry is riddled with mistrust. Endurance Warranty strives to stand out from the crowd with exemplary practices, modeling, and paving the way for reliable vehicle protection services.

Through clear and transparent coverage terms, fair and customizable pricing, and ethical business practices, Endurance builds trust and confidence in the industry and, specifically, among its clients. As evidenced by countless positive customer reviews, Endurance has become the gold standard in vehicle protection.

Explore Reliable Auto Protection Plans

Experience how Endurance Warranty is different. Compare all of the risk-free Endurance auto warranty plans, each backed by the 30-day money-back guarantee. Call an Endurance plan advisor now at (800) 253-8203 to request your FREE quote. We’ll happily answer your questions and find you the best vehicle service contract for your lifestyle and budget.

Want to explore your auto protection options without the pressure of buying over the phone? Shop stress-free by visiting our online store. There, you can view immediate plan recommendations and pricing.

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