When you buy a new car directly off the lot, it comes with a lot of protection. New cars are usually covered by a factory warranty provided by the manufacturer. This warranty will last anywhere between three years or 36,000 miles and five years or 60,000 miles, depending on the make and model. It is designed to protect you from breakdowns or issues that can arise due to problems at the factory or design flaws.

Once this warranty is over, though, you will be responsible for paying any repairs that need to be made. If you want to extend that protection, an extended warranty, which is more accurately called a vehicle service contract (VSC) from a third-party provider, is going to be your best choice.

When getting a vehicle service contract for your car, it is essential that you pick the right plan and provider. Everyone has different needs, and your vehicle will have its own unique set of issues that need to be covered. Endurance Warranty and Onust Auto Warranty are two providers on the market.

By knowing how each of these companies stack up and how they compare to one another, you can make the right decision and get the coverage that will help you feel confident whenever you are behind the wheel.

Let’s Compare the Warranty Companies

Endurance Overview

Since 2006, Endurance has been offering a wide range of auto protection plans for drivers of all kinds. Based in Illinois, Endurance offers nationwide plans for everything from high-mileage cars to luxury vehicles to other cars that most providers won’t cover, such as Canadian Gray Market vehicles, cars with a rebuilt or salvage title, and vehicles used for commercial purposes like delivery and rideshare.

Endurance also offers a huge variety of extra perks and benefits with every vehicle protection plan. Standard benefits include things like 24/7 roadside assistance, rental car coverage, and trip interruption protection so you can take advantage of your coverage whenever you are on the road. For a small activation fee, Endurance customers can also sign up for the Elite Benefits package, which comes with tire repair or replacement, key fob replacement, $1,000 toward total loss protection, and more.

Endurance also offers mechanical breakdown insurance (MBI) to California residents. Because of strict regulations in the state, vehicle service contracts are not available in California. However, mechanical breakdown insurance works just like a VSC but is regulated by the car insurance industry, which allows drivers who otherwise wouldn’t be able to get coverage to protect their vehicles.

Onust Auto Warranty Overview

Onust Auto Warranty is a company that is geared toward on-the-road protection. While breakdown coverage is an available option, it is not the main service that Onust offers. Instead, it is focused on the services you may need when you are out and about with your vehicle. This includes things like towing services, fluid delivery, and a direct line of communication with a certified mechanic so you can get an instant second opinion when you take your vehicle in for repairs.

On top of these roadside services, Onust also offers mechanical breakdown coverage. This is offered in the form of one plan with a list of exclusions. This plan covers most of the components of your vehicle with the exception of things like upholstery, audio, brakes, and more. Before you decide that Onust’s breakdown protection is right for you, you should know what components are likely to break down on your vehicle and whether or not the coverage will be sufficient.

Coverage Options

Endurance Auto Protection Plans

Endurance has many levels of coverage available, all of which can be customized to meet your specific needs. Our auto protection plans include:

• Supreme – Endurance’s Supreme plan is meant to mimic the bumper-to-bumper protection that came with your car when you bought it new off the lot. The covered components include things like the cooling system, electrical components, seals, gaskets, and tech features that other providers don’t generally cover.
• Supreme for Highline Vehicles – If you own a Porsche, Mercedes-Benz, Alfa Romeo, or other high-end luxury car, the Supreme for Highline plan can cover it. If your luxury car has fewer than 80,000 miles on the odometer and is less than eight years old, you can get coverage. This plan also comes with a list of exclusions to make it easy to get the coverage you need.
• Superior – The Superior plan offers essential component coverage for the parts of your car that are most likely to break down and the most expensive to fix, including the engine, transmission, A/C, and more.
• Select Premier – If your vehicle has a lot of miles on the odometer, the Select Premier plan is designed to give you protection, even if other providers won’t.
• Secure Plus – The most important components of your vehicle, such as the engine, transmission, and drive axle, are also some of the most expensive to repair. The Secure Plus plan offers affordable coverage for those components on older cars, which are much more likely to need protection.
• Secure – If you want coverage for your vehicle on a budget, the Secure plan is the one for you. This budget-friendly plan covers your vehicle’s powertrain to help you keep it running smoothly.
• Advantage – Advantage offers comprehensive coverage and up to $3,500 in annual or routine maintenance costs, such as oil changes and oil filter replacements. This can save you a lot of money on the total cost of ownership of your car while also giving you a superior level of protection.

Onust Auto Warranty Plans

Onust Auto Warranty offers two different coverage plans. Each of these plans has a very different set of problems that they are designed to solve, and depending on what you need, one may be better for you than the other. The plan options are:

• Onust Connect Tech – This is Onust Auto Warranty’s basic plan, and it includes all kinds of roadside coverage. It comes with services like fluid delivery, 24/7 towing, real-time connection with certified mechanics, and rental car coverage. It also includes breakdown coverage for the tech components in your vehicle, such as the display screens and power locks.
• Onust Connect Plus – This plan includes all the services and coverage that come with the Connect Tech plan but also covers mechanical breakdowns. This coverage is quite comprehensive and includes many of the components that would have been in your vehicle’s bumper-to-bumper factory coverage. Some of the exclusions include the exhaust system, brakes, glass, and tires.

How Does the Customer Experience Differ?

Endurance Customer Service

One of the things that sets Endurance apart from other VSC providers is the level of customer service that every client gets access to. Endurance’s award-winning customer service team is available to help you with any questions you might have regarding your coverage or a claim, and many customers feel that this has been incredibly helpful. You can also access your plan at any time using our convenient mobile app to solve any issues or get roadside assistance whenever you need it.

Onust Auto Warranty Customer Service

Onust Auto Warranty has a unique system that allows customers to get the help they need. They have certified mechanics on staff who are available to answer any questions you may have. Whether you have mechanical breakdown coverage or not, the company wants you to be able to get advice and second opinions that you can trust whenever you are at the repair shop. They also have a traditional customer service telephone line and a chat function on the website, which makes it easy to get questions answered.

Repair Claims Processing

Endurance Claims

When you work with Endurance for your vehicle protection plan, the process of filing a claim is pretty simple. All you have to do is take your vehicle to the ASE Certified mechanic or repair shop of your choice and present your Endurance contract. The shop manager will make sure that the repair is covered and get approval through Endurance. Pay any applicable deductible, and we’ll be here to support you during your repair. For questions or issues, you can get in touch with our award-winning customer service and claims teams. Endurance works to make sure that the whole process is as easy as possible.

Onust Auto Warranty Claims

When you want to file a claim with Onust, provided you have mechanical breakdown coverage, you will first have to contact the company to find out where you can take the vehicle. Once you do that, Onust will make sure that your repair will be covered by your specific plan. Since the only mechanical breakdown plan is more or less exclusionary, most repairs will be covered. However, some specific components will not be covered, so it is a good idea to know what is included and what is not.

Additional Benefits and Perks

Endurance Benefits

Endurance is well-known for offering excellent repair coverage as well as a large suite of extra perks and benefits. Standard benefits include 24/7 roadside assistance (including towing, fuel delivery, and lockout services), rental car coverage to help you get transportation while your vehicle is being worked on, and trip interruption coverage, which can help you pay for accommodations if you get stranded on a trip. The Elite Benefits* package also includes extra perks like tire repair or replacement, key fob replacement, $1,000 toward total loss protection, and more. These are a great addition to the traditional repair coverage you get with your plan.

Onust Auto Warranty Benefits

Depending on the plan you get, Onust offers a lot of extra perks and benefits. The lower-tier Onust Connect Tech plan is almost exclusively made up of these roadside benefits. They include things like flat tire assistance, fluid delivery, towing benefits, rental car coverage, and travel lodging reimbursement. This lower-tier plan is designed to help you in the event of an emergency on the road but does not include any repair coverage. If you get the higher-tier Onust Connect Plus plan, you get all these same benefits as well as exclusionary repair coverage.

What About Customer Satisfaction?

Endurance Customer Reviews

Endurance is highly regarded on consumer review websites, and a large amount of feedback specifically praises our customer service team and our company’s willingness to help with questions and concerns. Endurance has earned a high star rating on Trustpilot, with over 7,000 reviews in total and many reviewers commenting on the excellent service they have received. We also maintain a 3.65-star rating with the Better Business Bureau and maintain an A- customer rating.

Onust Auto Warranty Reviews

Onust Auto Warranty also has many positive online reviews; however, some of the lower-star reviews share common concerns. Some customers felt that the company was not as transparent as possible about which components would be covered under their plan and which ones would not. When you sign up with Onust Auto Warranty, as with any auto protection provider, you should be sure to read the fine print on the terms and conditions to ensure your vehicle will be covered.

Give Your Vehicle the Ultimate Protection With Endurance

A high-quality extended auto warranty or vehicle protection plan can give you peace of mind while on the road. By knowing what different providers have to offer, you can make the right choice for your car and your driving needs. With an understanding of how they compare, you can rest easy whenever you hit the road.

Endurance offers a wide variety of customized plans, incredibly comprehensive protection for your vehicle, and an award-winning customer service team. With many benefits and extra perks to keep you and your vehicle on the road, Endurance will help protect your car and keep it running smoothly.

Take advantage of our 30-day money-back guarantee and contact an Endurance plan advisor at (800) 253-8203 for a FREE quote. You can also shop online to see your price right away.

Check out all things automotive, including comparisons with other providers like CarShield and CARCHEX, repair facility reviews, mechanical breakdown insurance, FAQs, and more on the Endurance Warranty blog.